Frequently asked questions

Before contacting our support team, take a look at some of the frequently asked questions we have received from our customers. Most of the common issues have been addressed so you will probably find an answer to your question.


1. Games Questions: questions about the different games, playing rules and features
2. Technical Questions: questions about downloading the software and technical problems.
3. Money Questions: questions about deposit and cashout methods, security and house limits.

Contacting our support team

If you can't find an answer to your question, contact our support team and we will respond promptly. When sending an e-mail to our support team, be sure to include your full name, user name and a detailed explanation of your problem. This will enable us to investigate the query and provide a quick and helpful response.


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